I gave the jewler such a hard time about leaving the necklace there like a really hard time. Even though he was so polite and professional. The repair he mad was flawless and very well priced. He even cleaned the necklace and the cross for free(even though I gave him a really really hard time). I've never seen such a shiny necklace. As other reviews say he really made me feel like family. I wouldn't recommend anyone else. Thanks again Mr. Charlie and Diamond Couture you guys are awesome!!

Love this jewelry store! They have the most beautiful jewelry, but what makes it even better is their amazing customer service. They go out of their way to take care of their customers! Alicia has been amazing and beyond helpful. She made the whole process so easy but exciting.... You can see how she genuinely wants her customers happy and feeling special!

My soon-to-be fiance found Diamond Couture after stopping in at some of the big name chain jewelry stores in Spartanburg, and thank God he did. We have been together off and on for 9 years and are FINALLY planning our wedding. I had been pep talking him for months, dropping not-so-subtle hints about what I really wanted in an engagement ring (Simple, single round solitare in platinum because I'm highly allergic to any form of gold). He told the staff at Diamond Couture what I wanted and they made it happen, in a big way! I went in to be sized, and Sunny showed us our options and we decided on .75 carats and prepaid for the ring. We were told it could take up to 5 weeks, which was fine. I anxiously awaited their calls, and went up there one time to talk about settings and to look over some possibilities. Two weeks after we ordered it, we got the call that it was in, and they wanted us to come look at the stone before it was set. Because of supply and demand, Sunny was able to get us a 1.0 carat instead of the .75 carat we were expecting. They set it for us while we waited, and needless to say I am one very happy girl! Thank you so much to everyone at Diamond Couture! You all were fantastic and I appreciate everything you all did for Adam and I!